Frequently Asked Questions

Get answers to common questions about Couples Spa Retreat.

Each retreat includes a 60-minute massage with foot scrub and reflexology, a 60-minute facial, champagne with chocolate-covered strawberries, and a couples bonding game. The full experience is about 2.5 hours. Optional Shared Infrared Ritual can be added beforehand for deeper relaxation.

We recommend booking at least two weeks in advance, especially for weekends and holidays. For custom requests, group bookings, or milestone dates like anniversaries, reserve earlier to secure preferred appointment times and any desired add-ons.

Yes. We tailor massage pressure, facial types, and reflexology to individual preferences and skin needs. Please disclose medical conditions, pregnancy, or allergies when booking so therapists can adjust techniques and products for a safe, personalized experience.

Yes—it's an excellent add-on. The Shared Infrared Ritual gently warms muscles, increases circulation, and enhances relaxation, allowing massages and facials to work more effectively. Plan an extra 20–30 minutes before your scheduled services to maximize benefits.

Yes. Chocolate-covered strawberries and a glass of champagne per guest are included in the package price. Please inform us of dietary restrictions, allergies, or requests for non-alcoholic alternatives when booking so we can accommodate your preferences.

We require 48 hours' notice to cancel or reschedule without a fee. Cancellations or changes within 48 hours may incur charges up to the full booking amount. For emergencies, contact us and we'll work to find an equitable solution.